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| Siebel CRM |
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| Foundations |
- Introducing Siebel Applications
- Implementing Siebel Applications
- Using the Siebel Client
- Working with Data in the User Interface
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| Architecture and Installation |
- Hierachical
- Network
- Relational
- Objects
- Normalization techniques
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| Introduction to RDBMS |
- Exploring the Siebel Architecture
- How Clients Access Siebel Data
- Installing Siebel Software
- Introducing Server Administration
- Server Configuration and Management Security
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| Security |
- Securing Siebel Implementations
- Controlling Access to Views
- Controlling Access to Customer Data
- Creating the Company Structure
- Controlling Access to Master Data
- Authenticating Users
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| Exploring Siebel Applications |
- Understanding Object Definitions Behind a Siebel Application
- Using Siebel Tools to Examine Object Definitions
- Understanding the Siebel Data Model
- Understanding Business Components
- Understanding Party Business Components
- Understanding Business Objects
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| Data Loads |
- Exploring Integration Strategies
- Introducing Enterprise Integration Manager
- Data Mapping
- Invoking Enterprise Integration Manager
- Enterprise Integration Manager Considerations
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| Configuration |
- The Configuration Process
- Managing Object Definitions
- Editing and Compiling Object Definitions
- Understanding the Physical User Interface
- Configuring Applets
- Configuring Applications, Screens, and Views
- Configuring Drilldowns
- Configuring Business Components and Fields
- Creating Business Components and Fields
- Configuring Pick lists
- Configuring Multi-Value Groups
- Extending the Siebel Database
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| Business Process Automation |
- Understanding Siebel Event Models
- Using Siebel State Model
- Introducing Siebel Workflow
- Deploying Workflow Processes
- Invoking Workflow Processes
- Understanding Interactive and Long-Running Flows
- Introducing Assignment Manager
- Creating Sales Assignment Rules
- Assignment Manager Configuration
- Deploying Assignment Manager
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| Deployment |
- Performance Considerations
- Migrating from Development to Test
- Using Siebel Remote to Support Mobile Clients
- Administering Siebel Remote
- eScript
- eRoadMap Methodologies
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| Live projects for B.E., B.Tech., M.C.A., M.Sc., B.Sc., B.C.A. students. We also provide 100% Placement Assistance. |
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